Privacy Policy

1. Who we are

Technosip ("we", "us") operates UniversalAgent. This Privacy Policy explains how we collect, use and share information when you use our website and Service. Contact: accounts@technosip.com.

2. Information we collect

Account information: name, email address and profile picture received from Google sign-in.

Billing information: plan, subscription status and billing address. Card details are collected and stored by our payment processor (Stripe); we do not store full card numbers.

Demo requests: name, work email, company, company size, tools and workflow details you submit.

Service data: workflow instructions, connected-account information and content processed while performing automations at your direction.

Usage and device data: IP address, browser type, pages viewed, logs and similar technical information, including via cookies.

3. How we use information

To provide, operate, secure and support the Service; process payments; respond to requests; send service and billing messages; improve and troubleshoot the Service; prevent fraud and abuse; and comply with legal obligations. We may send product updates, which you can opt out of at any time.

4. How we share information

We do not sell your personal information. We share it only with service providers acting on our behalf (such as hosting, authentication, payment processing, email delivery and AI model providers) under confidentiality obligations; with third-party platforms you direct the Service to access; when required by law or to protect rights and safety; and in connection with a merger, acquisition or sale of assets.

5. Data retention

We keep information for as long as your account is active and as needed to provide the Service, comply with legal, tax and accounting obligations, resolve disputes and enforce agreements. You can request deletion of your account data at any time.

6. Security

We use reasonable administrative, technical and physical safeguards, including encryption in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your rights and choices

Depending on where you live (including California under the CCPA/CPRA, and the EU/UK under GDPR), you may have rights to access, correct, delete or port your personal information, and to object to or restrict certain processing. To exercise these rights, email accounts@technosip.com. We will not discriminate against you for exercising your rights.

8. Cookies

We use essential cookies and local storage to keep you signed in and operate the Service, and may use analytics to understand usage. You can control cookies through your browser settings.

9. International transfers

We are based in the United States and our providers may process data in other countries. Where required, we use appropriate safeguards for international transfers.

10. Children

The Service is intended for businesses and is not directed to children under 16. We do not knowingly collect their personal information.

11. Changes

We may update this Privacy Policy from time to time. We will post the updated version with a new date and notify you of material changes.

12. Governing law

This Privacy Policy is governed by the laws of the State of New Jersey, USA, and any related claim not subject to arbitration will be brought exclusively in the state or federal courts located in New Jersey, as described in our Terms of Service.